Two CHI Saint Joseph Health Facilities Nationally Recognized for Patient Experience

BEREA, Ky. (April 19, 2023) – CHI Saint Joseph Health is proud to announce two of its facilities have been nationally recognized for excellent patient experiences. Saint Joseph Berea’s outpatient rehabilitation department and Flaget Memorial Hospital’s oncology department in Bardstown received a Press Ganey Guardian of Excellence Award^®.

Each year, Press Ganey, a health care performance improvement company, uses data from patient surveys to recognize standout health care organizations nationwide as part of its Human Experience Awards. The awards identify and honor advancements in the health care experience. The Guardian of Excellence Award is a category within the awards program that honors organizations that perform in the top 5% of health care organizations for patient experience, employee engagement, physician engagement or clinical quality performance.

“The team at Saint Joseph Berea strives every day to provide our patients with first-rate health care, and to be recognized with this award that celebrates patient care is very rewarding for our entire team,” said John Yanes, president, Saint Joseph Berea. “Our therapists provide superb care in our community. Saint Joseph Berea earned this award thanks to their hard work and dedication to our patients.”

“Our cancer center caregivers truly live our values of compassion and excellence, and this Guardian of Excellence Award recognizes their commitment to our community,” said Jennifer Nolan, president, Flaget Memorial Hospital. “We are humbled to be among more than 400 other hospitals and health care systems across the country that received this recognition.”

To see the full list of winners, visit https://www.pressganey.com/company/awards/2022-hx-guardian-of-excellence-award-winners/.

About CHI Saint Joseph Health

CHI Saint Joseph Health, part of CommonSpirit Health, is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky with 100 locations in 20 counties, including hospitals, physician groups, clinics, primary care centers, specialty institutes, home health agencies and an ambulatory Care Center. The hospitals in CHI Saint Joseph Health are Flaget Memorial Hospital, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East. In total, the health system serves patients in 35 counties statewide. CHI Saint Joseph Health is dedicated to providing a wide array of services toward a goal of building a healthier future for all. CHI Saint Joseph Health embodies a strong mission and faith-based heritage and works through local partnerships to expand access to care in the communities it serves.

About Saint Joseph Berea

Saint Joseph Berea is a 25-bed critical access hospital located in Berea, Kentucky. Established in 1898 on the grounds of Berea College, the facility serves residents of Madison, Estill, Garrard, Jackson and Rockcastle counties. Saint Joseph Berea recognizes the importance of family, friends and familiar surroundings in the healing process and provides a breadth of services so that getting first-rate care doesn’t have to mean being far from home.

About Flaget Memorial Hospital

Flaget Memorial Hospital, part of CHI Saint Joseph Health, is a 52-bed facility located in Bardstown, Kentucky. Established in 1951 by the Sisters of Charity of Nazareth, the facility serves residents of Nelson, Hardin, Marion, Washington, Spencer, Bullitt and LaRue counties. The facility is also home to Nelson County’s first full-service cancer center and is nationally recognized for orthopedic and surgical care, as well as inpatient satisfaction.

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