MOUNT STERLING, Ky. (July 8, 2020) – Saint Joseph Mount Sterling has named its Daisy Award and BEE Award winners for the second quarter of 2020. Phyllis Martin, RN, the orthopedic nurse navigator, of Mount Sterling, received the Daisy Award for extraordinary patient care, and Allison Roland, patient care assistant/health unit coordinator, Emergency Department, of Hope, received the BEE Award for exceptional service.
The Daisy Award is a nationwide program that celebrates the extraordinary clinical skill and compassionate care given by nurses every day. Saint Joseph Mount Sterling is proud to be a Daisy Award Partner, recognizing a nurse with this special honor every quarter. This quarter, Phyllis Martin was nominated for the Daisy Award by her colleagues, as well as Saint Joseph Mount Sterling patients and their families.
“Phyllis Martin has been a leader to new employees over the years,” said one colleague. “She is always eager to lend a helping hand to her patients and co-workers. Her knowledge is very valuable. She makes herself available, not only for the orthopedic patients, but every patient or situation where a question or need for help arises. I have taken care of many patients over the years who have commented that Phyllis is very sweet and caring. She is a true representation of our mission and what a nurse should be.”
Similar to the Daisy Award, the BEE Award is a program that honors Saint Joseph Mount Sterling’s nursing support staff – patient care assistants, health unit coordinators, transporters and other technicians – who go above and beyond in service, care and compassion. The BEE Award celebrates unsung heroes who work directly with patients in support of nurses that go Beyond Exceptional Expectations (BEE). This quarter, Allison Roland was nominated for the BEE Award by her colleagues, as well as Saint Joseph Mount Sterling patients and their families.
A colleague nominated Roland for her assistance with an ED patient who was very anxious and scared. Because of the visitor restrictions due to COVID-19, his wife was unable to visit.
“Allison talked multiple times to his wife on the phone, helping her feel comfortable and informed,” Roland’s colleague said. “After Allison realized it was the patient’s birthday, she helped organize a small gift of treats in a decorated brown bag, she blew up a glove for a balloon and had six colleagues stand outside his room for all to sing ‘Happy Birthday’ to the patient. He was thrilled! Allison orchestrated a gesture of kindness for her patient that was beyond expectations.”
The Daisy Award winners received a certificate, Daisy Award pin and a hand-carved stone sculpture. The BEE Award winners were honored with a certificate and a BEE Award pin.
About CHI Saint Joseph Health
CHI Saint Joseph Health, part of Catholic Health Initiatives, is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky with 135 locations in 20 counties, including hospitals, physician groups, clinics, primary care centers, specialty institutes and home health agencies. In total, the health system serves patients in 35 counties statewide. CHI Saint Joseph Health is dedicated to building healthier communities by elevating patient care through an integrated physical and behavioral health delivery system. CHI Saint Joseph Health embodies a strong mission and faith-based heritage and works through local partnerships to expand access to care in the communities it serves.
About Saint Joseph Mount Sterling
Saint Joseph Mount Sterling is a 42-bed community hospital located in Mount Sterling, KY. Established in 1918, the facility serves residents of Montgomery, Bath, Menifee, Powell and Rowan counties. An investment of $60 million opened the current facility in 2011.
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Mary Branham, Director, Communications