2019 Novel Coronavirus (COVID-19) Temporary Visitor Restrictions

Starting Monday, May 18, 2020, CHI Saint Joseph Health facilities are relaxing the visitation policy and easing restrictions. The visitor restrictions and guidelines are designed to protect our patients, staff and community.

Visitation Policy Changes

  • One designated visitor allowed for patients who are admitted to the hospital.
  • One designated visitor allowed for labor and delivery (birthing partner) in maternity units.
  • One parent or guardian allowed for patients under age 18.
  • One designated visitor allowed for end-of-life care.
  • All patients, visitors, employees and health care providers will be screened at entrances, including a temperature check.
  • Anyone entering the building should be wearing a mask at all times, from the entry into the facility until leaving it.
  • Visitors should perform frequent hand-washing and follow good respiratory hygiene while in the facility.
  • The patient’s designated support person should remain only in the patient room and should avoid entering and exiting the facility as much as possible.

Continuing Care Hospital is now allowing two designated visitors per patient stay, one person at a time. Visiting hours are 1 p.m. to 8 p.m. Visitors must sign in and pass the screening tool each time, and they must wear a mask for the entirety of their visit.

The zero visitor policy remains in effect for physician offices and clinics of the CHI Saint Joseph Medical Group and the CHI Saint Joseph Health – Cancer Care Centers, as well as the Skilled Nursing Unit at Flaget Memorial Hospital, with some exceptions. CHI Saint Joseph Medical Group and the cancer care centers continue to care for patients in offices and clinics. Exceptions will be made for a parent or guardian for a patient under age 18 or for patients who require assistance. If you have an appointment, please check with your provider before leaving home for any special instructions. Patients should contact their regular health care provider by phone first if they are experiencing symptoms like cough, low-grade fever or other respiratory issues.

CHI Saint Joseph Health understands this change in policy may be difficult for families, but it is imperative we take additional precautions to keep our patients and community safe during this global pandemic.