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Financial Assistance for Patients

Catholic Health Initiatives (CHI) understands that paying for emergency and/or medically necessary medical care can be difficult, particularly for patients who lack health insurance. As part of our ongoing commitment to our patients, CHI works hard to help our patients address their financial responsibilities in a way that is fair and sensitive to their circumstances. We have instituted a program designed specifically to help those who find themselves in financial distress.

The Program

The CHI Financial Assistance Policy (available in multiple languages) applies to uninsured/underinsured patients who come to our facilities for treatment. This policy provides financial relief to patients who qualify based on a comparison of their financial resources and/or income to Federal Poverty Guidelines. The program is designed specifically for non-elective care patients whose household financial resources and/or income are at or below 400 percent of the Federal Poverty Level.

To qualify for any assistance, uninsured/underinsured patients will be asked to complete a CHI Financial Assistance Application (available in multiple languages) which includes information relating to household income and expenses.

We are committed to working with our patients to establish an appropriate payment plan based on the amount due and the patient’s financial status.

If you have questions regarding our policy or applications(s), please contact 859.313.1747.

Financial Assistance Policies & Applications

Financial Assistance Policy - Summary

Financial Assistance Policy

Financial Assistance Contact

Billing and Collections Policy

Financial Assistance Application

Amount Generally Billed

If you qualify for partial support from CommonSpirit Health, learn the amounts generally billed/reimbursed for services at CommonSpirit Health hospitals. View Amount Generally Billed.

Financial Assistance Provider Listing

View the list of providers that are covered and/or not covered by the Financial Assistance Policy.

CHI Saint Joseph Medical Group Financial Assistance Program

CHI Saint Joseph Medical Group is the employed provider network of CHI Saint Joseph Health. With approximately 275 providers, we offer care in 88 locations across central and eastern Kentucky. CHI Saint Joseph Medical Group has instituted a program to help those who find themselves in financial distress. 

Estimate Your Health Care Costs

CHI Saint Joseph Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

You can also download a list of our standard charges for these services.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate.The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a CHI Saint Joseph Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient's personal information, including contact information
  • The name of your procedure or service

Estimate Your Costs