Skip to Main Content

Welcome to CHI Memorial

We're in the process of transitioning to a new website for an improved experience. During this time, please use the links below to access important information.

Important links and information

Patient Portal

Quick Information

CHI Memorial Hospital Chattanooga

2525 deSales Avenue
Chattanooga, TN 37404
(423) 495-2525

CHI Memorial Hospital Hixson

2051 Hamill Road
Hixson, TN 37343
(423) 495-7100

CHI Memorial Hospital Georgia

100 Gross Crescent Circle
Fort Oglethorpe, Georgia 30742
(706) 858-2000

CHI Memorial Atrium

1949 Gunbarrel Road
Chattanooga, TN 37421

CHI Memorial Ooltewah

6401 Mountain View Road
Ooltewah, TN 37363

CHI Memorial Parkway

4700 Battlefield Parkway
Ringgold, GA 30736

CHI Memorial Physical Therapy

Hamilton Family YMCA
7430 Shallowford Road Chattanooga, TN 37421
(423) 495-4705

Electronic Request for Records

CHI Memorial now offers an online patient record request tool that verifies your identity by asking for a photo of your driver’s license, which can be taken via webcam or smartphone. There is no additional charge to use this service. Please note: Chrome, Safari and Firefox are the recommended browsers for this application.

Request Records Electronically

To request a copy of your medical information in person or by fax, download, print and complete the “Authorization for Use or Disclosure of/Access to Protected Health Information” form (to authorize disclosure of records to another person or organization) or “Patient Access Request to Their Protected Health Information” form (to request access to own records).  You may bring the form to the CHI Memorial Medical Records Department (on the 1st floor of CHI Memorial Hospital Chattanooga), fax it to (423) 495-4740 or mail it to:

CHI Memorial
Health Information Services
2525 de Sales Avenue
Chattanooga, TN 37404

CHI Memorial Medical Records office hours are Monday - Friday, 8 a.m. - 4:30 p.m. at CHI Memorial Hospital Chattanooga. Records are usually available within 7 to 10 business days from the time the request is made. If you have any questions, call health information management at (423) 495-8285

 

The No Surprises Act protects consumers who get coverage through their employer (including a federal, state, or local government), through the Health Insurance Marketplace® or directly through an individual health plan, beginning January 2022, these rules will:

  • Ban surprise billing for emergency services. Emergency services, even if they’re provided out-of-network, must be covered at an in-network rate without requiring prior authorization.
  • Ban balance billing and out-of-network cost-sharing (like out-of-network co-insurance or copayments) for emergency and certain non-emergency services. In these situations, the consumer’s cost for the service cannot be higher than if these services were provided by an in-network provider, and any coinsurance or deductible must be based on in-network provider rates.
  • Ban out-of-network charges and balance billing for ancillary care (like an anesthesiologist or assistant surgeon) by out-of-network providers at an in-network facility.
  • Ban certain other out-of-network charges and balance billing without advance notice. Health care providers and facilities must provide consumers with a plain-language consumer notice explaining that patient consent is required to get care on an out-of-network basis before that provider can bill the consumer.


For consumers who don’t have insurance, these rules make sure they’ll know how much their health care will cost before they get it, and might help them if they get a bill that’s larger than expected.

The rules don’t apply to people with coverage through programs like Medicare, Medicaid, Indian Health Services, Veterans Affairs Health Care, or TRICARE because these programs have other protections against high medical bills.

No Surprises Act Disclosure

Primary Care

CHI Memorial Center for Healthy Aging

725 Glenwood Drive Suite E-786
Chattanooga TN 37404
(423) 682-8150

CHI Memorial Chattanooga Internal Medicine Group

605 Glenwood Drive Suite 300
Chattanooga TN 37404
(423) 495-2690

CHI Memorial Community Health – Hixson

3905 Hixson Pike Suite 103
Chattanooga TN 37415
(423) 756-1506

CHI Memorial Family Practice Associates - Chickamauga

101 Kington Lane
Chickamauga GA 30707
(706) 375-9400

CHI Memorial Family Practice Associates - Cleveland

2620 Westside Drive NW
Cleveland TN 37312
(423) 339-1760

CHI Memorial Family Practice Associates - Harrison

6800 Harrison Park Drive
Harrison TN 37341
(423) 344-7095

CHI Memorial Family Practice Associates - LaFayette

615 East Villanow Street
LaFayette GA 30728
(706) 638-1606

CHI Memorial Family Practice Associates - North River

2051 Hamill Road Suite 210
Hixson TN 37343
(423) 870-1999

CHI Memorial Family Practice Associates - Ooltewah

6401 Mountain View Road Suite 109
Ooltewah TN 37363
(423) 495-5951

CHI Memorial Family Practice Associates - Ringgold

4700 Battlefield Parkway Suite 200
Ringgold GA 30736
(706) 861-4990

CHI Memorial Family Practice Associates - Soddy-Daisy

210 Walmart Drive
Soddy-Daisy TN 37379
(423) 332-6155

CHI Memorial Family Practice Associates - Spring City

225 Clinton Avenue
Spring City TN 37381
(423) 365-2171

CHI Memorial Family Practice Associates - Trenton

12978 North Main Street
Trenton GA 30752
(706) 657-4183

CHI Memorial Horton Family Practice Associates - Dayton

7693 Rhea County Hwy Suite 3
Dayton TN 37321
(423) 570-8545

CHI Memorial CHI Memorial Integrative Medicine Associates - Chattanooga

320 East Main Street Suite 200
Chattanooga TN 37408
(423) 643-2246

CHI Memorial CHI Memorial Integrative Medicine Associates - Signal Mountain

1238 Taft Highway Suite 170
Signal Mountain TN 37377
(423) 886-2004

CHI Memorial Internal Medicine Associates - Chattanooga

725 Glenwood Drive Suite E-788
Chattanooga TN 37404
(423) 495-3940

CHI Memorial Internal Medicine Associates - Chattanooga, Hixson Pike

3739 Hixson Pike
Chattanooga TN 37415
(423) 875-0999

Specialty Care

CHI Memorial Arthritis and Rheumatology Associates

725 Glenwood Drive Suite E-588
Chattanooga TN 37404
(423) 362-7990

CHI Memorial Breast Care Associates

605 Glenwood Drive Suite 105
Chattanooga TN 37404
(423) 698-0304

5022 Old Godsey Lane Suite 8
Hixson TN 37343 
(423) 698-0304

6401 Mountain View Road Suite 101
Ooltewah TN 37363
(423) 698-0304

4700 Battlefield Pkwy Suite 320
Ringgold GA 30736
(423) 698-0304

CHI Memorial Endocrinology Associates

725 Glenwood Drive Suite E-588
Chattanooga TN 37404
(423) 206-9025

 CHI Memorial Infectious Disease Associates

721 Glenwood Drive Suite W-552
Chattanooga TN 37404
(423) 495-2650

CHI Memorial Interventional Pulmonology

725 Glenwood Drive Suite E-490
Chattanooga TN 37404
(423) 495-2635

CHI Memorial Lung Care Associates

725 Glenwood Drive Suite E-500
Chattanooga TN 37404
(423) 495-2635

4700 Battlefield Parkway Suite 360
Ringgold GA 30736
(423) 495-2635

CHI Memorial Metabolic and Bariatric Care

7405 Shallowford Road Suite 160
Chattanooga TN 37421
(423) 899-1000

CHI Memorial Neuroscience Institute Endovascular Clinic

725 Glenwood Drive Suite E-486
Chattanooga TN 37404
(423) 206-4140

CHI Memorial Neuroscience Institute Neurosurgery and Spine Center

725 Glenwood Drive Suite E-884 & Suite E-680
Chattanooga TN 37404
(423) 206-4140

CHI Memorial Neuroscience Institute Stroke and TIA Outpatient Clinic

725 Glenwood Drive Suite E-790
Chattanooga TN 37404
(423) 206-4140

CHI Memorial Surgical Associates

721 Glenwood Drive Suite W-550
Chattanooga TN 37404
(423) 698-8692

2051 Hamill Road Suite 104
Hixson TN 37343
(423) 498-3010

6401 Mountain View Road Suite 101
Ooltewah TN 37363
(423) 495-5890

4700 Battlefield Parkway Suite 310
Ringgold GA 30736
(706) 841-7415

721 Glenwood Drive Suite W-560
Chattanooga TN 37404
(423) 622-2494

CHI Memorial Surgical Oncology Associates

721 Glenwood Drive Suite W-560
Chattanooga TN 37404
(423) 622-2494

CHI Memorial Urology Associates

725 Glenwood Drive Suite E-780
Chattanooga TN 37404
(423) 697-0072

2051 Hamill Road Suite 401
Hixson TN 37343
(423) 541-1125

1300 Cleveland Avenue
Chattanooga TN 37404
(423) 756-7860

6401 Mountain View Road Suite 101
Ooltewah TN 37363
(423) 495-5890

4700 Battlefield Parkway Suite 320
Ringgold GA 30736
(706) 841-7415

CHI Memorial Vascular Surgery Specialists

2515 deSales Avenue Suite 204
Chattanooga TN 37404
(423) 654-7670

2051 Hamill Road Suite 403
Hixson TN 37343
(423) 654-7670

24 Mountain View Drive Unit B
Jasper TN 37347
(423) 654-7670

6401 Mountain View Road Suite 101
Ooltewah TN 37363
(423) 654-7670

4700 Battlefield Parkway Suite 320
Ringgold GA 30736
(423) 654-7670

605 Glenwood Drive Suite 404
Chattanooga TN 37404
(423) 654-7670

We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool. You may also contact our financial counselors for assistance. For the most accurate estimate of out-of-pocket costs, contact your insurance provider.

Cost Estimator Tool

Our Standard Charges file includes information from our hospital chargemaster and payer contracts but does not reflect a patient’s financial liability. If you have insurance, we encourage you to contact your insurance provider to confirm your payment responsibilities, deductibles, and other details of your insurance plan. You may also be eligible for financial assistance.

The Standard Charges file is intended to comply with the CMS price transparency requirements. A brief description of the key pricing terms as defined by are outlined below:

  • “Gross Charge” is the charge for an individual item or service that is reflected on the hospital's chargemaster, absent any discounts.
  • “Discounted Cash Price” is the charge that applies to an individual who pays cash (or cash equivalent) for a hospital item or service.
  • “Payer-specific negotiated charge” is the reimbursement rate that the hospital has negotiated with a third-party payer for an item or service.
  • “De-Identified Maximum Negotiated Charge” is the highest reimbursement rate that a hospital has negotiated with all third-party payers for an item or service.
  • “De-Identified Minimum Negotiated Charge” is the lowest reimbursement rate that a hospital has negotiated with all third-party payers for an item or service. 

Important Notes

  • The hospital charges listed do not include patient-specific insurance deductibles or copayments, potential self-pay, or financial assistance discounts and therefore are not a reflection of patient responsibility.
  • The pricing is in effect as of the applicable period prior to the publication date; pricing is subject to change. Any changes to charges, rates, network participation, or other data elements on or after the publication date are not reflected. There may be differences between the Charge Description Master and Standard Charges files due to update timelines.
  • Actual reimbursement for services is dependent on many factors, such as the length of stay, the specific medical services provided, the medications and supplies provided with the service, and other variable factors that vary by payer and pricing methodology. Payer-specific pricing in this file does not incorporate all variable factors.
  • Payer-specific pricing does not include all alternate rates for claims which may have additional or unexpected services.
  • Comparisons of rates within the file between payers or comparison of files between hospitals will not necessarily reflect accurate distinctions in prices due to variations in pricing methodology.
  • Services that do not have payer-specific pricing may reflect services that are not reimbursed outside of a bundled/case payment.
  • Pricing does not include charges for all physician services or other professional services that may be rendered.
  • Not all services listed in this file may be currently available at the hospital.

Standard Charge Descriptions

Download our standard Charge Description Master (CDM) files below:


Please note the intent of this file is to be machine-readable in accordance with  federal requirements. Please refer to our Cost Estimator Tool for access to consumer-friendly pricing information on shoppable services.

The following Standard Charges Machine Readable File is posted in a CMS-compliant .JSON file format. Per 45 CFR 180.20, Machine Readable File format means “a digital representation of data or information in a file that can be imported or read into a computer system for further processing. Examples of machine-readable formats include, but are not limited to, .XML, .JSON and .CSV formats.”  Because the files are intended to be read by machines for further processing, these files are not intended to be user-friendly. Please use our Cost Estimator Tool for access to user-friendly consumer pricing information on shoppable services.

Our hospital used the recommended format/schema provided by CMS for .JSON machine-readable file development. The detailed schema can be found here on the CMS Hospital Price Transparency Resources page. 

memorial foundation

CHI Memorial Foundation

Gifts to the CHI Memorial Foundation allow CHI Memorial to sustain the level of excellence and the compassionate care for which it is renowned.

For additional information, please contact us at the numbers below: